Bookodile vs Mindbody

Free at one location with up to two active booking spots and 40 bookings a month, with every feature and add-on — SMS aside, which need a paid plan. Not a trial — a plan a small business stays on. A paid plan starts with 14 days free rather than a charge. More

No free plan. The entry plan starts at $79 USD a month per location in North America and Asia; elsewhere it is Starter at €99 in the EU, £89 in the UK, or Go at A$89 in Australia, and the site offers a demo rather than a free trial. Source

No commission, no new-client fee, no per-booking charge. The bill is the subscription, plus any SMS you send with the SMS messages add-on, billed per SMS and capped each month. More

No fee on bookings through your own website, widget or consumer site. A new client's first purchase through the Mindbody app costs 20% of the price, capped at $30 or 30 in local currency, once per client and not refunded if the sale is; the same 20% applies to Reserve with Google and Affiliate Network purchases, promoted intro offers and dynamic pricing. Source

Every feature and add-on is included — reminders, reviews, vouchers, the waiting list, forecasting, Messages, AI Chat and the website with your own domain. The one thing billed by use is SMS: the SMS messages add-on is free, and each SMS is billed monthly with a paid plan at a price per country, never more a month than a cap that starts at the plan's own price. Each location is billed at a base rate. More

Sold separately: the branded app (an add-on on Accelerate and Ultimate, not available on Starter; the Ultimate Plus package that included it is no longer sold to new subscribers), Messenger[ai] and the Insights dashboard (neither available on Starter), AI Concierge on Accelerate, livestream and on-demand video, and the Utility Messages text add-on that is mandatory for SMS in France, Germany, the Netherlands, Spain and Switzerland — all add-ons in the help centre's package breakdown, which prints no price for them. The Card Updater FAQ charges $1, £1 or €1 per updated card; the pricing page prices premium implementation, custom data conversion and Technical Account Management separately, and each extra location adds to the subscription; a bulk data export after cancellation costs extra. Source

One plan, with free limits: every account, including a free one, has every feature and add-on. The one exception is SMS, which need a paid plan, because each one is billed on its invoice. More

Starter has no rooms and resources, no promo codes or packages, no text messaging of any kind, pre-set staff permissions that cannot be edited, and a shorter report list. Accelerate adds those plus two-way text confirmations and no-show fee management; Ultimate adds automations, feedback and reviews, lead management and AI Concierge. The branded app is not available on Starter and is an add-on on Accelerate and Ultimate; Ultimate Plus, which included it and the Insights dashboard, is no longer sold to new subscribers. Source

Monthly, no minimum term, no cancellation fee. There is no yearly plan. More

A 90-day initial term, then 30-day terms that renew unless either side gives at least 30 days' notice, with longer fixed terms offered by plan and no exit before the end. Fees are non-refundable, ending early leaves every fee for the whole subscription term payable, and a locked price may rise at the next renewal. Source

Bookodile does not take your customers' money. The payment-tracking add-on records what you were paid; payment stays between you and the customer. More

Mindbody Payments, with card readers in some countries and the option of a different processor. The help centre's rate table covers the United States, Canada, Mexico, the UK, the EU, Switzerland, Norway, Australia, New Zealand, Hong Kong, Malaysia, Singapore and the United Arab Emirates. Published rates are 2.4% + €0.25 online and 1.75% in person in the EU, 1.99% + 6.50 CZK online and 1.75% in person in the Czech Republic, and 2.19% + 20p online in the UK. For North America and Asia the pricing page gives only the fixed part — $0.10 to $0.30 per transaction, on top of a rate that varies with card-present or not and the payment type — and the help centre says to email for United States and Australian rates. Source

bookodile.com/your-business, with your logo, colour, services — each with its photo, when you add one — and hours. One page per location. More

Every account has a Mindbody consumer site with sign-in, appointment and class screens, plus a listing in the Mindbody app. Every plan also includes a Customized Website that Mindbody's team builds, with booking built in and one domain bought for you — for businesses that do not provide prenatal, children's or medical services. Source

One snippet embeds the whole flow in any site — WordPress, Wix, Squarespace or hand-built — inline or behind a Book-now button in your brand colour. A QR code is generated for print. More

Branded web tools — schedule, appointment, class list, pricing, registration and staff list widgets — pasted as a code snippet into Squarespace, Wix, WordPress or a Facebook page, on every plan including Starter. Checkout stays inside your site only in the US, Australia, New Zealand, Canada, the UK and the EU with a supported processor; elsewhere the customer is sent on to the consumer site. Source

The customer gives only the details you require — a name, and an email, a phone number or both. No account, no app, no password. My Bookings, a web page they sign in to with an emailed code or Google, shows every booking they hold, if they want it. More

A customer account is required: the consumer site prompts anyone not signed in to sign in before booking, the widgets have customers register, and the Mindbody app asks for a Mindbody account to get started. The only guest flow documented is buying a gift card. Source

Combo services chain stages into one booking, and the extras you configure are offered during booking, in more than one round. Customers do not pick arbitrary pairs from the catalogue — you decide which combinations exist. More

Staff book several appointments for one customer in one go from the schedule sidebar. For customers, Consumer Mode Book Multiple books several same-day appointments at once on the consumer site — but the help centre says it is not available on all Mindbody sites, it is switched on by support, it disables appointment waitlists, and it is not in the widgets or the apps. Source

Each stage of a combo can have its own team member, its own duration and its own room, booked back to back. Each person is blocked only for their own stage, never for the whole visit. Staff move the whole visit in one step, with the times that fit every person in it shown first. More

No linked service with a different person per stage: add-ons are, in the help centre's words, not separate appointments, they do not extend the appointment's length, and online they need the same staff member for the main appointment and the add-on. Consumer Mode Book Multiple books independent same-day appointments, each with its own staff pick, so each person is blocked for their own appointment only — where support has enabled it, and with appointment waitlists off. Source

Rooms, chairs and equipment with a capacity and their own hours. A service can need a resource alone, a person alone, or both, and capacity is enforced when the booking is made. A service linked to several takes whichever one is free; a booking never holds two at once. Each one is open to anyone who does its services, or kept for named people when it belongs to them — three juniors share a chair while the master has his own. More

Rooms and Resources start at Accelerate; Starter has none. A room or piece of equipment can be required for an appointment or class and a room can be rented online on its own, but the help centre limits a room or resource to a single appointment and service provider, so a capacity above one means duplicate rooms, and assigned rooms are not available for add-ons. Source

Events with a capacity and a registration list for one-off things; a recurring class is a service on a resource with a capacity, so it fills up and stops. More

Classes, courses and workshops with a maximum capacity, with online capacity controlled separately from total capacity, on every plan. Pick-a-Spot seat maps from Accelerate, and semi-private appointments through an appointment capacity. Source

A service can be priced per team member, or per category such as Junior and Senior. The customer sees each person's price as they choose who, and the category's name too if you show it. More

Per Staff Pricing lets different team members charge different amounts for the same service, but the help centre says you need to call technical support to start using it, that it is designed for businesses that offer appointments only, and that it covers single sessions, not per customer. Source

A service can take a different time per team member. Leave someone blank and they use the service's own duration. More

Each team member has their own booking length per appointment type in Staff Appointment Setup, and the permission to edit appointment lengths per staff is on every package. Source

Each service can have its own buffer after it, up to 120 minutes, which blocks the person and any resource it used. Enforced on the booking page and in the booking API. More

No buffer field: the help centre's method is to lengthen the appointment type's booking time in Staff Appointment Setup, and the longer length is what the customer sees unless the email phrases are edited. Prep and finish time exists, but its article says it is not meant to add a buffer between appointments and can cause double booking if used that way. Source

Your team adds customers to the list; they cannot join it from the booking page. When a booking is cancelled, the time is offered automatically by email to whoever has waited longest for that service, with three hours to confirm — or until the time starts, if sooner — and confirming books them straight in. If nobody confirms, it goes to the next person waiting for that service within about ten minutes, as long as the time is still ahead and still free. More

For classes, the first person on the waitlist is added automatically when a place opens, if they hold a valid pricing option. For appointments it is a request list that only staff can confirm, joined on the consumer site only; First to Claim, which texts everyone waiting when a slot frees, needs the two-way text package from Accelerate in the countries where Mindbody offers texting. Source

Your team can repeat a booking of one service from the calendar — weekly, every two weeks or monthly, up to 52 visits — and cancel one visit or the whole series. A combo or a booking with add-ons cannot be repeated. Customers cannot book a recurring appointment themselves. More

Customers book recurring appointments themselves on the consumer site, with an end date, and staff can create them. A recurring appointment cannot carry an add-on. Source

Minimum notice (up to 72 hours), how far ahead (up to 365 days), start times every 5 to 60 minutes, auto-confirm or your approval, and a cancellation window (up to 168 hours) with late cancellation allowed or not — one set of rules per location. More

Schedule windows per service category: how many days ahead booking opens and how many minutes before the start it closes. Cancellation windows per category, request-and-approve mode by turning off client-booked appointments, time increments, a first-available-only option, and a choice between unpaid and prepaid booking. Source

Customers reschedule or cancel themselves from the link in their confirmation and reminder emails, or in My Bookings, outside your cancellation window, and can tell you why. A reschedule moves the whole visit in one step to a free time with the same team members and price, and the customer's calendar event moves with it. Inside the window they cannot reschedule online, and can cancel only if you allow late cancellations, once they accept they may be charged. More

Rescheduling is a site-wide switch and cancellation is enabled per service category. Customers do both from My Schedule on the consumer site and in the apps, inside your cancellation window. Source

No card on file and no deposits, because Bookodile does not process payments. A no-show is marked on the booking and counted on the customer's record, never charged. You can let customers cancel late once they accept you may charge them; collecting it is up to you. More

Full prepayment can be required, but for every service category at once — the help centre says it is not possible to require payment for some appointments only — and there is no partial deposit at booking. A card can be captured at booking on the consumer site, no-show and late-cancel fee management starts at Accelerate, and appointments turn to no-show automatically ten minutes after the start time. Source

Extras are offered while booking, per service or per category, in up to several rounds, with an optional discount for adding them. A service can be offered only as an extra, off the list of services. More

Appointment add-ons are offered on a customise-your-service screen when booking online. They need the version 2 appointment widget with Consumer Identity or a recent app version, must be offered by the same team member as the main appointment, and do not add time to the booking. Source

Included in every account, the free one too. Built from your booking setup — services, prices, team, hours and reviews stay in step with it — with templates (switching one keeps every page, or takes a template whole with its texts rewritten for your business from your setup), one page or several in any of them, your own look, extra pages, languages, your Instagram, Facebook, TikTok and YouTube as icons in the footer, and a photo gallery in categories you name — a category linked to a service opens its photos with that service's price and a Book button — photos made or enhanced with AI, changed by asking in your own words — pointing at any part of it on the preview — or by hand, typing straight onto the page and moving, copying or changing its sections where you see them, on a computer or a phone, and nothing public until you publish. An old website comes over by asking: its pages rebuilt as sections, with their own words and photos. It starts at yourname.bookodile.com; connect a domain you already own, at no cost, and it moves to www.yourbusiness.com. Every Book button opens your booking page at bookodile.com/your-business — the one under each team member with that person already chosen — and a Website visits report counts who came, from where, and how many booked, without cookies. Running promotions, upcoming events and announcements show on it too, and update themselves as they start and end. No blog, no online shop, and no code of your own. More

Customized Websites, included in every plan with no ongoing cost: Mindbody's team builds the site with AI from your logo, colours and content, with its booking tools built in, launches it — in 3–5 business days at the fastest, 2–3 weeks on average — and maintains it, and staff and schedule changes made in Mindbody show on the site automatically. You cannot edit the site yourself — edits are requested before launch and then quarterly — and animations, video and full design freedom are not offered. Mindbody buys one domain for you at no cost, registered in your name if you leave, or connects one you already own, and says domain-related fees may apply. It is not offered to businesses providing prenatal, children's or medical services, and the page names 31 countries it can serve, Slovakia and the Czech Republic not among them. Source

Included in every account, the free one too, up to 30 photos a month per account, each try counted. Take a photo on your phone and Enhance it, a team member's or a service's too: in your own words in any language, with ideas for your kind of business, by picking a look from pictures, or by putting a person or finished work into a photo of your own place, with before and after to compare. Create a photo from a description for a place on your website that has none — the top of a page, a service's cover, a card, or your gallery — in your own photo style. Then say what should change, like "remove the hand" or "clear the background", and it edits that photo, keeping every version. AI Chat can make several at once. You choose each one, and nothing is public until you publish. It works on your website's photos: it will not make a person's face, your team's portraits or the outside of your place, because customers should see the real ones. More

Not published. Mindbody's Customized Websites and Marketing Tools pages do not describe making or improving a business's photos with AI: the marketing page lists 'AI-powered content creation tools' beside its email and text campaigns without saying what they create, and Mindbody's Professional Services terms say the customer provides the images for a Customized Website.

No marketplace. Your booking page carries only your business, and no competitor is shown beside you — which also means it sends you no new customers.

The Mindbody app lists your business beside others nearby for its 3 million-plus active users. Listing is free and opt-in, and a new client's first purchase through the app costs 20% of the price, capped at $30 or 30 in local currency. Source

No consumer app to download. Customers book in the browser. My Bookings, a web page they sign in to with an emailed code or Google, lists every booking they hold with any Bookodile business; there they cancel, keep their details up to date and can turn off a business's SMS. More

The Mindbody app, where customers find businesses and book and rebook services, memberships and class packs, with reviews and dynamic pricing. A branded app in your own name is an add-on on Accelerate and Ultimate on the pricing page, and the help centre says the Ultimate Plus package that included it is no longer sold to new subscribers. Source

The booking page, the embedded widget and every email about a booking come in 17 languages: English, Slovak, Czech, Vietnamese, German, Hungarian, Polish, Ukrainian, Spanish, Italian, French, Portuguese, Dutch, Romanian, Croatian, Slovenian and Chinese. Each location has a main language — English, Slovak, Czech or Vietnamese — and can add up to seven more, from the same list as its website. With more than one, the booking page shows a language switch and opens in the customer's own language when the location offers it (from the link, their last choice or their browser), otherwise in the main one. Every email and SMS about a booking goes out in the language it was made in; SMS in Ukrainian or Chinese go out in English, because they would not fit one SMS, while their emails and booking page stay in that language. Service names, descriptions, team bios and the location's other texts are translated automatically by AI, and the owner can correct any translation; names are never translated. The booking page's own wording in the 13 languages beyond English, Slovak, Czech and Vietnamese was written by AI and has not yet been read by a native speaker. What your customers read and what you read in the dashboard are separate settings. More

The website widgets come in 22 languages, including Czech, German, English and French, but not Slovak or Vietnamese, and the consumer cart takes one language per site. The consumer site's translation service covers eight languages, none of them Czech, and the consumer app is in English and Spanish. Source

Every time is shown in the business's own zone, including on your dashboard. A customer in another zone sees both clocks before they confirm. Locations in different zones each keep their own; the group's combined monthly totals count on one clock. Each location writes its times on a 24-hour or a 12-hour clock (2:30 PM) — its country's until you pick one — on the booking page, in emails and SMS, on the website and in the dashboard alike. More

A time zone per location, set on the Locations screen, and every schedule renders in it. The Business app can toggle between the home location's zone and the phone's, and the consumer cart uses a 12-hour clock. Source

Your own domain, at no cost: connect one you already own and your website moves to www.yourbusiness.com (the website row). The booking page its Book buttons open stays at bookodile.com/your-business, and the widget puts the same booking inside any other site you run, on that site's domain. Your logo, a second logo for dark backgrounds, a logo that links back to your own website, your brand colour with a contrast check, and announcements along the top of your booking page and your website. No custom CSS. More

Logo and header and text colours on the consumer site, fonts and colours on the widgets, and the included website can sit on your own domain. The help centre does not document custom CSS or removing Mindbody's own branding from the consumer site or app. Source

The hosted page follows the customer's device, and a sun-and-moon button lets them switch; My Bookings keeps the same choice. Your brand colour is adjusted to stay visible on dark. The embedded widget stays light on purpose, so it matches the website it sits in. More

Mindbody publishes nothing about dark mode on the consumer site, the widgets or the branded app. The only dark-mode article covers the staff Business app, which follows the phone's setting.

No Reserve with Google or Instagram integration. Your booking link, bookodile.com/your-business, goes in your Google profile, your bio or a post like any link. Campaign tracking, an included add-on, gives ready-tagged links for Google, Instagram, Facebook and TikTok and counts the bookings each one brings.

Reserve with Google in the US, Canada, the UK, Ireland, Australia, Singapore and Hong Kong only; it requires Mindbody Payments and the Affiliate Network, a marketing network fee applies to each purchase, and it does not support waitlists. Booking on a Facebook page is on every package, and no Instagram booking button is documented. Source

On from the start, once an automatic check of the business name passes — normally within minutes: your booking page is in the sitemap search engines read, under your business's name, with your own description and address as the snippet, and Bing and others are told when it changes. A published website is listed the same way at its own address, from its first online booking or two weeks after publishing. One switch keeps both out. Search engines still decide what to show and when. More

The Customized Website included in every plan is, in Mindbody's words, 'set up to be indexed by all major search engines like Google and Bing', with meta tags, structured data for the business type and image alt text by default; Mindbody adds that this does not guarantee rankings. The website goes to eligible businesses — not those providing prenatal, children's or medical services. Source

AI Chat, in every account including the free one, with a daily allowance per account. Ask in English, Slovak, Czech or Vietnamese, typed or spoken: it answers how-to questions from this documentation and your own settings, explains why a day has no free times and who changed what; sets up team, services, prices, hours, rooms, booking rules, add-ons, logo and brand colour, and the order of your services and team; writes bios, your about text and service descriptions; builds and changes your website's draft and brings over the words of an old site; and moves, cancels or hands over bookings and blocks time, once or repeating. It shows every change first and waits for you to apply it, with Undo — only texts and the website's draft go in at once, still with Undo, and the website stays private until you publish. It answers you, not your customers, and does not create bookings. More

Three page assistants — Classes, Appointment and Staff — make the change when you describe it: they create several classes, appointment services or team members at once, update names, durations, pricing options and staff assignments in bulk, and create records from an uploaded spreadsheet, each only on its own page; the help centre names no plan for them. The AI Assistant, free and in beta, answers questions about the software from the Support Center and your subscription and links to the screen, but cannot create or change records. No assistant moves or cancels a booking for the business: AI Concierge does that for customers by web chat and text and texts back after a missed call — included on Ultimate, an add-on on Accelerate, not on Starter — and Messenger[ai], an AI front desk by text, is an add-on from Accelerate. Source

Day, week and month. Drag a booking to a new time or a different person — the calendar names any clash first, and Undo puts it back for ten seconds after. Block out time for the business, one person or a resource — once, or repeating every day, on chosen weekdays, every two weeks or every month. Add a walk-in; filter by person, service or resource. A visit with several services moves as one — dragged, or from the booking dialog, which shows the times that fit everyone first and still takes any other day and time, listing what it clashes with. More

An appointment schedule with a column per team member, a booking sidebar, drag and drop to reschedule, colour by appointment type and unavailable-time blocks, with separate room and class schedule screens. Source

No native app. The dashboard is a web app that installs to a phone's home screen and works there, online. No push notifications: the team is told about bookings by email. More

Mindbody Business on iOS and Android, free for every subscriber: schedule, check-in, point of sale with Tap to Pay, customers, waitlists and waivers. Mindbody notes that some advanced setup may still be easier on desktop. Source

Up to 50 locations in one account — a guard against misuse, raised on request — each with its own team, hours, services and booking page. A new location can start from one you have — its services with prices, hours, booking rules, logo and colours and website — and takes the team members you pick. Customers are one list across them, a team member can work at several with one sign-in, and a group dashboard totals them. The free plan covers one location; each location is billed at a base rate. More

Multi-location sites share data across locations, with cross-location memberships, reciprocity tracking and corporate, regional and location roles. Each location adds to the bill, and Mindbody notes that not all features are available in all regions or on all tiers. Source

Owner, Manager, Employee and Receptionist ready-made, or build a role and set each permission by hand — including whether someone sees only their own bookings, customers and figures, takes bookings at all, can message customers, or manages billing, which only the owner can give. More

Starter has pre-set permissions that cannot be edited. Permissions customised per staff group start at Accelerate — in the help centre's words, the Accelerate and Ultimate packages can be individually customised, while other packages contain only pre-set permissions. Source

Activity records changes to bookings, customers, services, resources, the team, time off, blocked time and settings: what changed from what to what, who did it — a team member by name, the customer, or automatic — how and when. Each role sees the history of what it can open, a booking's own history sits in the booking window with what the customer was sent, and it exports to CSV. Kept 24 months, in every account. Not recorded: what a role may do, prices set per team member or category, payment records, billing and add-on records such as vouchers; a note shows as edited, never its words. More

For bookings only, in parts: each visit records who scheduled it, the Cancellations report shows who cancelled and when, and an appointment shows only its last modification — date, time and team member — at the bottom of the Modify Appointment screen, a stamp that updates on every save even when nothing changed. Inventory has its own change log. The help centre documents no log of changes to services, settings or customer details, and these screens depend on the software package. Source

Revenue, bookings, average value and cancellation rate over the last twelve months, charted month by month, with bookings by status, new customers, top services and the team ranked by revenue; per location or across all. A no-show counts as a booking, never as revenue. Website visits shows who came to your website, from where, and how many booked. Forecasting, revenue split, booking sources and payments received are included add-ons. The period is fixed at twelve months. More

Starter includes sales, daily closeout, membership, payroll, attendance and first- and last-visit reports, with export to CSV, PDF and Excel. Retention, sales forecast, commission, staff performance, appointment metrics and no-show reports start at Accelerate, sales funnel analytics at Ultimate, and the Insights dashboard is an extra. Source

A monthly competition on bookings or revenue that the whole team sees, with a winner per category if you want one, results frozen and emailed on the 1st, and a Hall of fame. Revenue amounts stay hidden from the team unless you show them. Up to three at once, per location. An included add-on. More

The Insights app, a paid add-on, has a Leaderboard that ranks locations and team members on sales and supports goals and contests for staff — but Mindbody's article says only the owner or a general manager with the right user level can see those pages. Source

No point of sale, no stock, no payroll — a walk-in is a booking. The included payment-tracking add-on records what each visit was paid, by cash, card or transfer, with part-payments and tips shared between the people who did the work, and Revenue split works out each team member's share at the percentage you set, month by month. More

Point of sale with discounts, tax and split payments, plus contracts, memberships and autopay, on every plan, with basic inventory on Starter and advanced from Accelerate. A payroll report, pay rates, commissions, tips and a time clock, with ADP and Paychex integrations from Accelerate. Source

Confirmations, a reminder the day before at 8:00, two hours before or both — your choice — changes, cancellations and follow-ups by email, all included, in the language the customer booked in. By SMS too with the SMS messages add-on: the add-on is free, and SMS need a paid plan — billed monthly with it, per SMS, capped each month. SMS reach numbers in 14 countries today; Czechia, the US and Canada are coming soon. More

Email confirmations and reminders on every plan; text messaging is unavailable on Starter. Two-way text confirmations and reminders start at Accelerate, in the US, Canada, the UK, Australia, Ireland, Hong Kong, Singapore, France and Spain only — Slovakia, the Czech Republic and Austria are not on the list — with the paid Utility Messages add-on mandatory in France, Germany, the Netherlands, Spain and Switzerland, and a monthly text bundle included on Ultimate. Source

Messages, in every account: write to one customer from the calendar or their page by email, SMS or both, and read their answer in one inbox, with unread ones marked and the team told by email. Email is included; SMS need the SMS messages add-on on a paid plan, billed per SMS — Czech, US and Canadian numbers coming soon. The customer answers on a page the message links to, not by replying to the email or text, and cannot start a conversation. No WhatsApp. More

Starter has no text messaging, and Accelerate's two-way texts take only pre-set replies, such as 'C' to confirm, which update the booking. A conversation — staff write to one customer and the reply lands in an inbox the team shares — is Messenger[ai], sold separately, or AI Concierge, included on Ultimate and an add-on on Accelerate, which the help centre says is in beta and not available to all customers. WhatsApp messaging, from Accelerate up and at no extra charge, is one-way in its overview article: automated booking notifications from the business's own WhatsApp Business Account, in Singapore, Malaysia, Thailand, Indonesia, New Zealand, Saudi Arabia and the United Arab Emirates only, with replies landing in the WhatsApp inbox rather than in Mindbody. Source

No bulk email or SMS campaigns. Included add-ons instead: a win-back sequence of up to three emails to customers overdue for a visit, judged by their own usual gap, never to anyone with a booking ahead and starting over after their next visit, the later ones with a one-time discount code; promotions and announcements on your booking page and your website, an announcement optionally kept on the booking page for customers who have booked before; and Campaign tracking, which shows which ads and links bring bookings. More

Nothing on Starter. Campaigns start at Accelerate; automations, win-back, fill-last-minute-openings and fill-slow-days journeys, smart lists, A/B tests and AI-written content are Ultimate, where the pricing page also places email and text marketing, and since December 2025 Attentive email and text marketing is included on Ultimate and Ultimate Plus. Source

Collect a rating and comment after each visit, publish them on your booking page and website when you choose — all of them, never hand-picked — reply in public or privately, and ask every customer, not only the happy ones, for a Google review in the same email. More

Feedback and Reviews is an Ultimate feature: a rating request by email or text after a visit, NPS tracking, publishing to the booking page or an embeddable widget with auto-publish from 4.5 stars, and an ask to post on Google or Facebook that the customer completes themselves. Every plan has a report of the ratings customers leave in the Mindbody app. Source

Gift vouchers, discount codes, promotions and upsell discounts, all included. No packages or memberships, and vouchers are issued by you rather than sold online. More

Prepaid gift cards, contracts, memberships and autopay are on every plan. Promo codes, packages and assignable gift cards start at Accelerate, the rewards and referral programme is Ultimate, and purchases through promoted intro offers and dynamic pricing carry the 20% marketing fee. Source

Bookings are pushed into one Google Calendar per location as they are made, moved or cancelled. One direction only — Google events do not block your availability — not one calendar per team member, and no Outlook sync. Customers can add their own booking to Google, Outlook or Apple Calendar. More

Google Calendar on every plan, but one way only, from Mindbody to Google, and bookings made through the Business app, the branded app, the widgets or the Mindbody app are not reflected unless re-shared. The Business app can sync to the phone's own calendar, and no Outlook integration is documented. Source

A consent checkbox in your own wording, with a link to your privacy policy — each customer's agreement is recorded with the date and the wording they saw — invoice details that can be optional or required, and a notes field. No custom intake forms or questions, and no e-signatures. More

Client forms and a liability waiver on every plan, with a required client signature; forms are created on desktop and signatures are collected in the Business app as well. Forms and waivers were merged into one tool in June 2026. Source

Export bookings, customers and the activity log to CSV whenever you like. No import tool yet — customers from another tool are added one at a time or as they book — and no public API. More

You own your data under the terms and reports export to CSV, PDF and Excel, but the client directory has no built-in export — copy and paste, 1,000 rows at a time, or the mailing-lists report — and a public API exists only through a separate developer account, billed per call. Mindbody imports your data at onboarding; after cancellation, data is available for no more than 30 days and a bulk export costs extra. Source

Email support, included, with the documentation at bookodile.com/docs behind it, and AI Chat in the dashboard, which answers how-to questions from that documentation and from your own settings. A new business is walked through its setup in AI Chat right after signing up — its services, texts and website — at no cost. No phone line, and no chat with a person. More

Every plan includes one-to-one onboarding and setup support at no additional cost, with no onboarding fee, and the pricing page's FAQ says the team can be reached 'by phone, chat, or email 24/7'. The help centre's contact article starts with the AI Assistant inside the product, which hands over to a case by email, a live chat 'available in certain situations', or a call-back request; it publishes no phone number or hours. Premium implementation, custom data conversion and Technical Account Management are priced separately. Source