Add-ons — what they are and how they work

Bookodile has two kinds of capability: things that are simply there, and add-ons you switch on when you want them.

The important thing about add-ons: they are all free, and they are all included. There is no plan that unlocks them, no tier, nothing to upgrade to. An add-on is on or off, and that is the only axis.

One add-on has a running cost: SMS messages is free to switch on, but every SMS it sends is billed monthly with your plan, because every SMS costs money to send — so SMS are the one thing that needs a paid plan. They are billed by use, up to a monthly cap.

Why switch anything off, then?

Because a dashboard with everything enabled is unusable. A solo tutor does not need revenue splitting. A gym does not need upsell discounts. The Add-on Store exists so your screens show the parts of the product you actually use.

Switching one on adds its page to your navigation and its settings to your settings. Switching it off puts things back.

Add-on pages sit in the sidebar under More, below the seven pages most businesses open every day. One you have just switched on shows above More, marked New, until you open it once; Reviews, Feedback and Waiting list also come up above More, with a count, while something there is waiting for you. Search (⌘K) finds every page either way.

What is always there

These are in every account from the first day, with nothing to enable:

your booking page, the calendar, the bookings list, customers, team members, services, reminders, reports, multi-branch support, and the embed and QR code.

What you can switch on

Filling your calendar — waiting list, events and classes, announcements on your booking page and website, campaign tracking.

Growing each booking — upsell discounts, discount codes, promotions, gift vouchers. (Offering extras alongside a service is part of the service itself, not a separate add-on — the add-on is the discounting of them.)

Bringing customers back — reviews, private feedback, Google review requests, the client return engine.

Reaching customers by phone — SMS messages.

Running the business — payment tracking, revenue split, forecasting, Google Calendar sync, the leaderboard.

Every add-on has one entry point

An add-on's settings live at one place — Settings → <the add-on> — carrying the on/off switch, its configuration, and a link to its main page. Its main page links back to those settings.

If an add-on emails your team, it also appears in your personal notification settings. That is the same switch shown in two places, not two switches that have to agree.

Turning one off

Switching an add-on off hides its pages and stops its emails. It does not delete what it collected. Turn reviews off and your reviews are still there; turn it back on and they reappear.

Two exceptions worth knowing:

• Publishing reviews is a separate switch from collecting them, and turning publishing on publishes everything you have already collected.
• Payment tracking is bounded by when you enabled it, so it does not retroactively mark years of past bookings as unpaid.

Worked example

A photographer runs with almost nothing switched on: booking page, calendar, customers, reminders.

They start selling prints as an add-on item at booking time, so they enable upsells. They begin taking studio rentals by the hour, so they enable payment tracking to keep the numbers straight. They never touch waiting lists, events, vouchers or revenue splitting, and their dashboard never mentions them.

The bill does not change, because none of this is what the bill is based on.

Limits

• Add-ons cannot be enabled per branch selectively in every case — check the add-on's own settings.
• Add-ons are part of Settings. Only someone whose role can open the settings area can switch them, change their settings or use their tools, such as vouchers and discount codes.
• An add-on switched off keeps its data but stops acting on it, including its scheduled emails.