Customers can reschedule their own bookings

From the link in their confirmation email or from My Bookings, a customer can now move their booking to another free time in one step, instead of cancelling and booking again, and tell you why when they move or cancel.

• They choose from the same days and start times as your booking page: only times where the whole booking fits, with the same team members and price
• Only outside your cancellation window; inside it they see your phone number and email address instead
• The team member gets an email with the old time, the new one and the customer's reason, and the reason shows in the booking
• Owners and managers can hear about it too: Rescheduled by a customer, in Settings → Notifications
• The calendar event in the confirmation email now links back to the booking, and the moved and cancelled emails update it

Read more:Booking page,Reminders & emails