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Customers can turn off your SMS in My Bookings
Where your business sends SMS, a customer signed in to My Bookings now has a switch for them β for your business only. Turned off, they still get every confirmation, reminder and change by email, just not by SMS, and you stop paying for SMS they did not want.
- My Bookings β Settings β Texts about my bookings, on each business that sends SMS
- On unless the customer turns it off
- Emails always go; waiting-list offers and messages your team writes are separate
Read more:SMS messages